Last updated: June 9, 2025
Privacy Policy
This Privacy Policy describes the policies and procedures of Energy Clean Home Services Inc. (“Energy Clean”, “We”, “Us”, or “Our”) on the collection, use, and disclosure of Your information when You use Our website or services. It also outlines Your privacy rights and how the law protects You.
By using Our website or services, You agree to the collection and use of information in accordance with this Privacy Policy.
1. Interpretation and Definitions
Definitions
- Account: A unique profile created to access our services.
- Company: Refers to Energy Clean Home Services Inc., 905-417-4440.
- Cookies: Small data files stored on Your device to enhance your experience.
- Country: Canada
- Device: Any device used to access our services, such as a smartphone or computer.
- Personal Data: Any data relating to an identifiable person.
- Service: The website and any associated services provided by Energy Clean.
- Service Provider: Third parties used by Us to operate, support, or improve our services.
- Usage Data: Data collected automatically (e.g., browser type, page visits).
- Website: Refers to https://energyclean.ca
- You: Any individual or entity using Our Service.
2. Collecting and Using Your Personal Data
Types of Data Collected
We may collect the following:
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Name, email address, and phone number
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Mailing address
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Usage data such as IP address, browser type, and pages visited
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Communication records and inquiry history
SMS Communications & Consent
By submitting a form or providing your phone number, You agree to receive text messages from Energy Clean Home Services Inc., including service reminders and updates. Message and data rates may apply. Message frequency may vary.
You may opt out by replying STOP or following the unsubscribe link. You can reply HELP for more info.
We do not share your phone number with third parties for marketing.
3. Cookies & Tracking Technologies
Energy Clean uses cookies to enhance your website experience and monitor usage. Cookies help remember your preferences, gather analytics, and improve site performance.
Types of Cookies Used:
- Essential Cookies – Required for site operation.
- Functionality Cookies – Store preferences like location or language.
- Performance & Analytics Cookies – Monitor site traffic and usage trends (e.g., via Google Analytics).
- Advertising Cookies – May be used to show personalized ads through platforms like Google or Facebook.
You can manage cookie preferences via your browser settings. Disabling cookies may affect site functionality.
4. Use of Your Personal Information
We may use Your personal data to:
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Deliver and manage services
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Respond to inquiries
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Send appointment reminders, updates, or offers (if opted in)
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Improve the website and customer experience
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Conduct analytics or advertising (using non-identifiable data)
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Comply with legal obligations
We will not share your personal data without your consent, except where legally required.
5. Retention of Data
We retain Personal Data only as long as necessary for service delivery, legal compliance, and dispute resolution.
6. Data Transfers
Your data may be stored or processed outside your region. We ensure appropriate safeguards are in place for any such transfers.
7. Your Rights
You may:
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Request access to, correction, or deletion of Your data
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Withdraw consent for marketing communications
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Opt out of cookies or tracking via browser settings
To make a request, please contact us at in**@*********an.ca or call 905-417-4440.
8. Disclosure of Data
We may disclose your information:
- To service providers helping us operate the website or deliver services
- If required by law or regulatory authorities
- To protect our legal rights, or in case of a business sale or transfer
9. Security of Your Information
We take reasonable steps to protect your information, but no method of transmission or storage is 100% secure. You share data at your own risk.
10. Third-Party Services
We may use third-party services such as:
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Google Analytics – For site traffic reporting
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Facebook & Google Ads – For remarketing and targeted advertising
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Email marketing platforms – For newsletters or updates (if subscribed)
These providers are bound by their own privacy policies.
11. Behavioural Remarketing
Energy Clean may use remarketing services (e.g. Google Ads, Facebook) to show you ads based on past visits to our website. You can manage your preferences or opt out via your ad settings or mobile device settings.
12. Children’s Privacy
Our services are not intended for children under 13. We do not knowingly collect data from children. Parents who believe their child has provided information should contact us immediately.
13. External Links
Our website may link to other sites. We are not responsible for their content or privacy practices. Please review their privacy policies when visiting.
14. Changes to This Policy
We may update this Privacy Policy at any time. Revisions will be posted on our website with an updated effective date.
15. Contact Us
If you have questions or concerns, you can contact us:
Email: pr*****@*********an.ca
Website: https://energyclean.ca
Phone: 905-417-4440
Big Ideas, Better Living.
As the only brand bringing air and water solutions to homes around the world, Rheem is at the forefront of heating, cooling and water heating. We’ve developed some of the most innovative technologies in home comfort, so your family can depend on efficiently warm winters, cool summers and hot water all year long.
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Our Customer’s satisfaction and safety is at the heart of everything we do, so we deliver exemplary service and outstanding quality products and solutions. Whether it’s recommending a new home heating or cooling system, repairing or servicing existing equipment, installing a smart home solution, or simply answering questions – we’re here to help.
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We offer a wide variety of Protection Plans and Service Programs to suit your needs.Please speak with a Energy Clean Home Comfort Specialist for more details.
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