Customer Care
When Energy Clean Home Services first opened its doors over 10 years ago, we knew that our customers would be our best form of advertising. In fact, word of mouth sells more pieces of equipment that many other sales methods, so we developed an extensive Customer Care Program. It starts the moment you first make contact with our team and is reflected in our Performance Guarantee.
Energy Clean Home Services’ Performance Guarantee
We promise to always:
- Treat our customers with kindness, respect and dignity
- Answer all questions honestly and to the best of our ability, because an informed customer makes the best decisions
- Provide solutions that make the most common sense for our customer’s situation or challenges
- Be forthcoming and transparent about all charges, fees, rebates etc. so that there are no hidden financial surprises
- Make good on our promises
- Deliver on time
- Be there for the long-term – supporting our customers long after an installation or repair has been completed – we want a long-term relationship.
- Provide competitive pricing that ensures that our customers always get a great deal
- Carry equipment only from reputable, highly respected manufacturers who have an excellent reputation for quality and reliability.
For more information on how we can help you, please speak with one of our Home Comfort Specialists today.
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